Welcome to CallSocket. We speak your language.
Contact Center in Silicon Valley?
Yes! CallSocket knows that sometimes the first impression of your company is the only impression of your company. That’s why our strategic location in the San Francisco Bay Area gives your company an unfair advantage. Our location not only ensures that your customers interact with native English speakers, but you gain the edge by having a revenue partner that’s easily accessible and accountable. We encourage visits to our Tribune Tower office – with a stellar view of the beautiful Oakland Hills, and a truly positive environment for our agents. We treat our agents with the same respect and value with which they impart upon your customers. Visit our office. Tell us your needs. Profit from the experience of a local presence.
Turn Prospects into Brand Advocates
CallSocket has proven time and again that real-time customer contact – whether support, service, or sales – provides an unequaled opportunity to market your brand and build a growing customer base. Every opportunity you have to interact with your customers offers a moment in time that will either build a stronger relationship that sticks in the mind of your customers … or just another company with little concern beyond the customer’s pocketbook. Fantastic customer experiences at every touch point are what convert prospects to buyers, buyers to repeat customers, and customers into brand advocates. There’s no better ROI than word-of-mouth marketing … and that is always the goal with you, our clients.
Go Beyond the Call Center … Engage All your Prospects with Integrated Marketing.
Engage All your Prospects with Integrated Marketing. CallSocket doesn’t just answer the phones – though we do a good job of it! Our agency side provides short- and long-form data leads, predictable costs and performance through our publisher relationships and SEM panache, and hard-to-find new revenue channels through our experienced staff of CPA/CPC/CPM ad specialists, plus publisher and content networks, display advertising and email. Pick a flavor – or many flavors – and let’s discover the combination that pushes your ROI beyond your next quarter’s expectations.